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Dive transforms organisations with custom Artificial Intelligence solutions. Specialised in computer vision and Generative AI, we apply advanced technologies to optimise processes and improve efficiency in key sectors such as industry, finance and retail.

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Certifications

Certifications

ISO 9001 ISO 27001 ENS

ISO 9001 Quality Management System Certification

We are pleased to announce that Dive has recently achieved ISO 9001 Quality Management System certification, accredited by ENAC. This recognition not only validates our ability to deliver top-tier services but also reinforces our commitment to continuous improvement, customer satisfaction, and process transparency.

ISO 9001 ENAC

Why Is a Quality Management System Essential?

  1. Customer Focus: ISO 9001 places the needs of those who trust us at the center, ensuring that every project meets their requirements and exceeds their expectations.
  2. Standardized Processes: Documenting and harmonizing each phase (from requirement gathering to final delivery) reduces errors, avoids duplication, and accelerates response times.
  3. Culture of Continuous Improvement: The standard promotes the analysis of key performance indicators (KPIs), internal audits, and corrective actions that drive efficiency and foster innovation.

Designing and Implementing New Internal Protocols

To achieve this certification, Dive has:

  • Mapped all critical processes, identifying risks and opportunities for improvement.
  • Redesigned and documented workflows in areas such as project management, customer support, and technical quality control.
  • Established clear metrics (rework rate, incident resolution time, customer satisfaction level) to monitor performance.
  • Trained our team in management methodologies (PDCA, root-cause analysis, internal auditing) and quality awareness.

Competitive Advantage in Bids and Partnerships

Holding an ISO 9001 system certifies to public administrations and large corporations that we:

  • Have audited, repeatable processes.
  • Minimize the risk of contractual non-compliance.
  • Offer full transparency across our entire value chain.

This recognition opens doors to tenders requiring rigorous proof of management practices and positions us as a trustworthy partner for high-impact projects.

Next Steps and Future Commitment

ISO 9001 certification is not an endpoint but the starting point of a continuous improvement cycle. In the coming weeks we will implement:

  • Quarterly reviews of our quality indicators.
  • Regular satisfaction surveys to capture real-time feedback.
  • Ongoing training programs to reinforce our culture of excellence.

At Dive, we firmly believe that a robust quality management system is the foundation of trust, efficiency, and innovation. We thank the entire team for their dedication and our clients for inspiring us to outdo ourselves every day. Together, we continue advancing toward excellence!

ISO/IEC 27001:2022 Certification – Information Security Management System

At Dive Tech (Tagsonomy, S.L.), as part of ISPD Group, we have achieved ISO/IEC 27001:2022 certification, the international reference standard for information security management, cybersecurity, and privacy protection. The certification was awarded by STAREGISTER following a successful audit of our Information Security Management System (ISMS).

ISO/IEC 27001:2022 certificate for Tagsonomy, S.L. (DIVE)

Certification details

  • Standard: ISO/IEC 27001:2022 – Information security, cybersecurity and privacy protection. Information security management systems. Requirements
  • Organization: Tagsonomy, S.L. (DIVE), as part of ISPD Group
  • Certification body: STAREGISTER International Inc.
  • Certificate no.: 25MS180901
  • Scope: Artificial intelligence services and solutions, such as computer vision systems, AI consulting, generative AI solutions, and machine learning consulting for enterprises
  • Initial certification: 18 September 2025
  • Validity: Until 18 September 2028

Why an ISMS matters for AI projects

Artificial intelligence projects are built on data: plant imagery, operational information, corporate documentation, or customer data. Protecting that asset is as important as the model itself. ISO 27001 gives us a solid framework based on three pillars:

  1. Confidentiality: our clients’ information is accessible only to authorized people throughout the project lifecycle.
  2. Integrity: data and models remain accurate, complete, and protected against unauthorized alteration.
  3. Availability: solutions and information are available when the business needs them, with tested continuity plans.

How we apply it day to day

To achieve certification we carried out a risk analysis of our information assets and defined our Statement of Applicability. From there we strengthened access management, secure data handling in training and inference environments, supplier management, incident response, and training and awareness across the whole team.

Value for our clients

Certification gives clients and partners the assurance that their data is managed under independently audited controls. That reduces contracting risk, speeds up supplier approval processes, and strengthens our position in public tenders and projects with large corporations in sectors such as energy, transport, automotive, and industry.

Information security is not just another requirement: it is the foundation of trust on which we build every artificial intelligence solution.

Spanish National Security Framework (ENS) – Medium category

Tagsonomy, S.L. (DIVE) is included in the scope of ISPD Group’s conformity certification with the Spanish National Security Framework (ENS), at Medium category, regulated by Royal Decree 311/2022 of 3 May. The certification was issued by the Agency for Quality and Environmental Certification (ACCM), an ENAC-accredited body.

ENS conformity certificate – Medium category – ISPD Group

Certification details

  • Regulatory framework: Royal Decree 311/2022 of 3 May, regulating the Spanish National Security Framework
  • Organization: ISPD Group, including Tagsonomy, S.L. (DIVE)
  • Certification body: ACCM – Agency for Quality and Environmental Certification, S.L. (ENAC-accredited)
  • Certificate no.: ENS_25_41
  • Category: Medium
  • Levels by dimension: Availability, Integrity, Confidentiality, Authenticity and Traceability: Medium level (67 security measures)
  • Scope (DIVE): Information system supporting artificial intelligence services and solutions, including computer vision systems, AI consulting, generative AI solutions, and machine learning consulting for enterprises
  • Initial certification: 7 January 2025

What is the ENS and why it matters

The Spanish National Security Framework sets the security policy that Spanish public administrations and the technology providers that serve them must meet. Medium-category certification confirms that our systems apply the required measures across the five security dimensions:

  • Availability (D): services remain operational and accessible when required.
  • Integrity (I): information is not modified without authorization.
  • Confidentiality (C): information reaches only those authorized to know it.
  • Authenticity (A): the identity of users, systems, and data origin is assured.
  • Traceability (T): actions are logged and can be attributed to who performed them.

Advantage for the public sector

ENS conformity is a common requirement in public procurement and a guarantee for organizations that entrust us with their information. Thanks to this certification, our computer vision, generative AI, advanced analytics, and agentic AI solutions can be deployed in Administration environments with all the security assurances required by the regulation.

Next steps

Both certifications are part of a continuous improvement model: periodic surveillance audits, risk-analysis reviews, control updates against new threats, and ongoing team training. This commitment complements our ISO 9001 quality management certification and our work toward ISO/IEC 42001 for artificial intelligence management systems.

ISO 27001 and ENS are not a finish line, but the starting point of an ongoing commitment to our clients’ information security.

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