Quality policy

All actions carried out by the members of TAGSONOMY S.L., hereinafter DIVE, are aimed at satisfying the needs of our stakeholders through our Artificial Intelligence services, which include the design, development, configuration, and installation of technological solutions.

To strengthen our commitment to Quality, the Organization has decided to implement a Quality Management System in accordance with the international standard UNE-EN-ISO 9001:2015. This implementation entails compliance with applicable regulatory and legal requirements, as well as a commitment to continuous improvement.

Specifically, DIVE’s Management Policy is defined as follows:

• A commitment to the client, ensuring they have the solutions necessary and appropriate to their circumstances, maintaining a lasting relationship and fostering trust in the Quality and Excellence of our work.
• Effective assignment of roles and responsibilities so that the concept of quality is present at all levels and in all activities.
• Raising awareness and motivating staff about the importance of implementing and developing a Management System, ensuring their training for the proper performance of their activities within the organization.
• Implementing and maintaining internal management and control measures to meet requirements and continuously improve the effectiveness of the Quality system, thereby ensuring customer satisfaction.

In light of these guidelines, management reiterates its strongest commitment by joining efforts to achieve these objectives. Therefore, this policy is understood, implemented, and kept up to date at all levels of the organization.